Most operational failures aren't dramatic. They're a detail that had no owner, a handoff with no record, and six weeks of nobody noticing. Continuity is the practice of making that structurally hard.
What was decided, when, by whom, and why. Available months later, when the reason matters more than the decision.
Work changes hands with its state attached — what's done, what's pending, what the next person is walking into. No archaeology required.
A defensible record of what happened. Not for blame — for the next time somebody asks whether that was actually approved.
Drift gets flagged while it's still cheap. A date that slipped twice is a pattern, and patterns are the point.
Every open item has a living owner. When somebody leaves, rotates off, or goes quiet, their loose ends get re-homed instead of disappearing.
Not a dashboard for its own sake. A current, honest picture of where the operation actually stands — including the parts nobody wants to look at.